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"This is just to commend one of your staff members Dylan for the high quality customer service that he provided for my dad. it's often difficult to find car insurance companies where the employees have such consistent levels of patience and understanding with customers, and therefore it's clear he is a real asset to the company. His efforts should not go unrecognised."
"Another great experience with freeway. Efficient renewal through sam. Direct and straight to.the point. Hopefully another good year with them."
"Found this to be a very easy experience with sam who helped me to achieve what i wanted .Sam was very knowlegable and gave me different options to help me decide my end goal"
"I am writing this review to express how impressed I was by an employee of yours earlier today, Dylan.
Not only was the specific information I needed for my car insurance enquiry answered precisely, but it was done in a patient and highly professional manner.
Dylan’s professionalism was a display of exemplary customer service, and he is a credit to your company. I wish him and your company the best.
Kind regards"
"Good service from janine and dylan, thanks"
"Second year running I have used freeway .
They're all helpful and knowledgeable regarding their products.
Special thanks to Sam, I'm now set for another 12 months business."
"very good communicating and helpful...Dylan Lennox is a star"
"Spoke to Phill and he gave me great advice highly recommend"
"The guy Sam Philips is friendly and helpful."
"Top bloke Sam
No hassle
No pressure
Cheers Richard"
"This is my second year with freeway i spoke with one's of team member her name is Janine she really helpful and I took my insurance policy again for next year thnkas freeway and Janine 😍"
Average 5 Stars based on 1385 Reviews
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11th March 2019
Complaint data from 1st July to 31st December 2018
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31st August 2017
Complaint data from 1st January 2017 to 30th June 2017
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About Us
As specialists in our field Freeway is one of the UK’s leading providers of Taxi Insurance. We work closely with a range of insurers to offer high quality insurance products at competitive prices.
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Over 18 years experience
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Insurance packages tailored to your needs
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Excellent customer service from our highly experienced and professional team
© Freeway UK Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Reference 306626.
Registered in England No. 04030245. | All Rights Reserved
Registered in England No. 04030245. | All Rights Reserved